With the help the Library User Group we recently spent about an hour running various searches in Summon & noting down results.
I think it was a useful exercise and provided an opportunity for people to do some focused searching, the results of which I am currently collating. A number of issues were raised which highlighted advantages & limitations to the system. It also provided a starting point in planning how we present Summon and respond to common queries.
The group were asked to locate a specific book and then search for a specific article. I also asked them to run a subject search and make use of the refine options. The test sheet included a variety of search suggestions as I always find myself at a loss when faced with a search box and no real topic or query to answer
They were also asked to compare results by running the search in Summon alongside the library catalogue or appropriate database. My hope was that this exercise would be useful in appreciating the difference between Summon & the tools we are more familiar with. I also included questions about the results screen in order to help identify what expectations people had about the system
I ended the session with a short online survey to provide some initial qualitative & quantitative data for analysis.
Personally I found it really helpful to see people using Summon and navigating around the screens. It has also raised a number of interesting questions, especially in relation to managing such large number of results.